PHILOSOPHY & CARE
The philosophy of matserv GmbH has always been characterised by our strive for developing a service portfolio which really does support our clients and takes pressure off of their shoulders. This is why we are always close at hand to you. We have developed many of our innovative solutions because clients have asked for solutions to their problems. Today, these solutions are part of the established services offered by matserv GmbH.
We like being the first ones – even if this means risking setbacks. We will learn from them and get stronger.
Our philosophy summed up in one sentence: We develop solutions – Turning problems over in the mind can be done by others!
We consider wishes and requirements of our clients with great care, to promptly implement them into our software. For the realisation of new features, we create corresponding specification sheets and timetables. This helps us to realise requests diligently. The same diligence is mandatory for us when analysing and processing incoming fault messages.
The implementation of a thorough quality-management-system for our company illustrates our personal expectation: “With our client – For our client” – towards the future.