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As an up-and-coming service provider in the field of remote service, matserv GmbH offers innovative and convenient solutions for the monitoring and measured value monitoring of refrigeration, air conditioning and building technology systems. With the software developed for us, measured values are recorded, made available to the customer in the web portal and the customer systems are monitored, optimized and analyzed. To support our competent team, we are always looking for motivated employees in the field of:

Remote service operator (f / m)

If you are ambitious and a team player, love responsible challenges and are enthusiastic about technology, then we are looking for you! With us you can use your knowledge,

Expand your skills and do exactly what sets you apart: looking after customers with expertise and competence.

Your tasks with us will be:

  • Remote service in shifts
  • Customer care / emergency management
  • Remote error analysis
  • Technical Support

So you can convince us:

  • You are motivated to learn more and to acquire new knowledge, product and industry knowledge
  • As an organizational talent, you work independently, goal-oriented and responsibly
  • Your pronounced customer orientation and your communication skills determine how you deal with customers
  • You feel addressed and responsible for taking on your tasks with constructive energy
  • Your good knowledge of German and the confident handling of MS Office products round off your profile

With this we would like to convince you of us:

  • A full-time position with a fixed salary
  • The payment of a thirteenth salary
  • A vacation entitlement above the statutory entitlement
  • An extensive and practical training
  • The possibility of working from home
  • You can expect a varied and interesting area of responsibility in a motivated team with fun in the matter

Apply now! We look forward to you!

Application by email to: or by Post to: matserv GmbH, Von-Hofmann-Straße 2, 44579 Castrop-Rauxel

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